Wedtree is an all-inclusive online store to cater to your wedding shopping needs. Choose from a selection of occasion-specific gifts, favor bags, invitations, Puja items, meenakari items, and more.
QCancellation and Refunds
CANCELLATION - Orders can be cancelled only within 24 hours from placement of orders
- Partial cancellation in terms of reducing the number of items is possible unless it violates with the minimum order quantity norms for that particular item
- Cancellation of an order is not possible for customized products
- If the order is shipped, cancellation would not be possible unless the item is damaged and not delivered on time
REFUNDS - On acceptance of Cancellation request, refund will be processed within 10 working days. The mode of refund would be through NEFT/Payment Gateway.
QReturn and Exchange Policy
We accept a return on the following situations:
1. If the items are damaged or did not meet the specification as per the order
2. If the item did not reach on time as agreed
3. If you are not satisfied with the quality of the item.
PROCESS: Your purchased items must be in its original unused condition to be eligible for an exchange. Items received by the customer to be returned to our dispatch center within 7 days of the date of receipt of goods.
1. Please write an email with your order number and reason for exchange to [email protected]
2. Upon receiving an acknowledgement from Wedtree, kindly courier the items to the below mentioned address & send us an email with the tracking details:
Wedtree eStore Private Limited, 30/16 Vaidhyaraman Street T Nagar, Chennai - 600 017
3. Once we receive the goods and verify the condition, we'll send you a credit note for the value of the item(s)
4. This credit note can be utilized against any future purchase from our website, either immediately or within 6 months from the date of credit note
5. Please email us the credit note ahead of making your future purchase
6. No cash refunds for the items purchased
SHIPPING - Shipping costs are payable. Orders are normally processed within 10-15 business days from the date of orders
- Shipping timelines will be intimated to the customer in advance
- All our products are packed in secure tamper-proof packaging. If you find that the package is tampered with please do not accept delivery of the same from the carrier. If the customer accepts delivery, it will be deemed that the product arrived in a tamper-proof condition
- Local taxes, duty and customs should be borne by the customer